Updates the status of an existing order belonging to a recurring event series. Currently, only supports cancelation.

Required Roles: (one of the following)

• customer_admin
• customer_content_manager

Important Notes:

• Cancelation Restrictions: Orders can only be canceled while in the following statuses:
  • created
  • pending_approval
  • pending_execution
  • ready_to_connect
  • execution_error
• Important: Attempting to cancel an order in any other status will have no effect, and the order status will remain unchanged.
• Cancelation Deadlines: Order status update deadlines vary based on service tier:
  • Automatic/ASR Only: At least 5 hours before the event start.
  • Pro & Elite: At least 24 hours before the event start.
• Late Cancelations:
  • Orders may be canceled at a later stage before the event, but the event will still be charged for.
  • Orders may be canceled at later stages, potentially within an hourly timeframe based on the contract with the client.