put https://orders.verbit.co/api/v2/recurrences//cancel
Updates the status of an existing order belonging to a recurring event series. Currently, only supports cancelation.
Required Roles: (one of the following)
- customer_admin
- customer_content_manager
Important Notes:
- Cancelation Restrictions: Orders can only be canceled while in the following statuses:
- created
- pending_approval
- pending_execution
- ready_to_connect
- execution_error
- Important: Attempting to cancel an order in any other status will have no effect, and the order status will remain unchanged.
- Cancelation Deadlines: Order status update deadlines vary based on service tier:
- Automatic/ASR Only: At least 5 hours before the event start.
- Pro & Elite: At least 24 hours before the event start.
- Late Cancelations:
- Orders may be canceled at a later stage before the event, but the event will still be charged for.
- Orders may be canceled at later stages, potentially within an hourly timeframe based on the contract with the client.