Cancel Order

Updates the status of an existing order. Currently, only supports cancelation.

Important Notes:

  • Cancelation Restrictions: Orders can only be canceled while in the following statuses:
    • created
    • pending_approval
    • pending_execution
    • ready_to_connect
    • execution_error
  • Important: Attempting to cancel an order in any other status will have no effect.
    The order status will remain unchanged.
  • Cancelation Deadlines: Order status update deadlines vary based on service tier:
    • Captivate/Captivate basic: At least 5 hours before the event start.
    • Human: At least 24 hours before the event start.
  • Late Cancelations:
    • Orders may be canceled at later stages, based on the contract with the client.
    • The order may still be charged, depending on the contract with the customer.
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Path Params
uuid
required
Body Params
string
enum
required

Status name

Human readable description of status

Responses

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