put https://orders.verbit.co/api/v2/orders//status
Updates the status of an existing order. Currently, only supports cancelation.
Important Notes:
- Cancelation Restrictions: Orders can only be canceled while in the following statuses:
- created
- pending_approval
- pending_execution
- ready_to_connect
- execution_error
- Important: Attempting to cancel an order in any other status will have no effect.
The order status will remain unchanged. - Cancelation Deadlines: Order status update deadlines vary based on service tier:
- Captivate/Captivate basic: At least 5 hours before the event start.
- Human: At least 24 hours before the event start.
- Late Cancelations:
- Orders may be canceled at later stages, based on the contract with the client.
- The order may still be charged, depending on the contract with the customer.